- Every job needs education and every worker needs to be a knowledge worker.
- Even waitresses and waiters need to be knowledgeable.
- These jobs may look easy however, there is alot of communication skills needed to perform better everyday.
- This article focuses on aspects of the food service industry and tells us that it is not only about the cook and the food it goes really deep just like every other industry.
- Important to learn the menu and know every dish specifically.
- The resturant menu is a genre unto itself.
- Important thing to understand is while working in a restaurant, it is to know about the dish and what will sell better and what will make the customer come agin and have the same experience.
- Waiter’s job is not only to describe the dish but also to sell it and that gives them the jump over the customers.
- The menue is a catalyst to communication between the waiter and the customer.
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